Completing and Application - Frequently Asked Questions


Q. MAY I APPLY FOR MORE THAN ONE POSITION?

A. You may apply for any open position for which you are qualified and/or interested. If you have already registered on our online system, simply enter your email address and password. This will take you to your profile, where personal information, education, and work experience are saved.

Q: HOW DO I RETREIVE MY PASSWORD?

A: To retrieve your password, go to the login screen that requires you to enter your email address. You can find these login screens when you want to modify an existing application, apply for a position, or check for messages. Once you enter your email address it sends you to another screen that requires you to enter your password. Select "Forgot Password" or "Change Password." Selecting "Forgot Password," will generate an email to you containing password information.

Q: I CLICKED TO VIEW A JOB POSTING AND NOTHING HAPPENED. WHAT CAN I DO TO VIEW THE SCREEN?

A: There are a several reasons that you may not be able to view the job announcement. If your computer does not allow pop-ups, you may not be able to view the screen. Select "Allow Popups" from the bar at the top of the screen, or reset your browser to allow popups. If your screen is too small, you will also not see the full page. To view the whole screen, make sure that your window is completely maximized. You can use the scroll panels on the ride hand side and the bottom of the screen to move the page up/down and right/left. You should see 3 buttons on the right hand side once your screen is maximized. Highlight one of the positions and select the button that says "View Details of Highlighted Position/Apply for Position." This displays the full job posting.

*Hint: The questions listed on the job announcement are the same ones that will be asked during the online application process. Make sure you are eligible for the position before you begin to apply.

Q: HOW DO I PRINT THE JOB POSTING?

A: While at the Job Posting screen, select ctrl + P. Select printing preferences.

Q: CAN I PRINT THE JOB ANNOUNCEMENT ONCE THE POSITION HAS CLOSED?

A: No. Make sure to print the job posting when the position is posted and open.

Q: I APPLIED FOR A POSITION BEFORE AND WANT TO APPLY TO ANOTHER JOB NOW. IS MY INFORMATION SAVED?

A: The online application system, FastTrack, stores the much of what you enter, such as: personal information and your education, and work experience. It does not store responses to questions nor does it store attachments.

*Quick Tip: To save your answers to the general questions, create a Word document and answer the general questions there. This allows you to run spell check before submission and save your answers for future applications. When you need to use your answers again, just copy and paste them in from your Word document to the corresponding question fields.

Q: HOW DO I INSERT AN INSTITUTION/DEGREE/MAJOR/MINOR NOT LISTED IN THE DROP DOWN BOX?

A: Click on the drop down box. A list of all the default locations/degrees will appear. At the very top of the list select "New Value Not in List." The system will allow you to type in specific information.

Q: WHAT HAPPENS IF I NEED TO FINISH THE APPLICATION AT A LATER TIME?

A: You do not have to complete all the steps in a single session. You can complete them at different times, even on different days. Simply select the "Save and Return Later” button on the top right side of the screen. When you are ready to complete the process, simply select the position, log on to your profile, and complete the application. At the end of the process, select the "Submit Application" button. This will update your application in our system.

Q: HOW DO I ATTACH A RESUME, LETTER OF RECOMMENDATION, OR OTHER RELEVANT DOCUMENTATION TO MY APPLICATION?

A: Near the end of the online application there is a screen that allows you to attach several documents. To attach a document, select "Browse" and locate the file. It takes a few seconds to retrieve the document. If it takes longer than one minute, the document is too large. JPG and PDF files are notorious for being large, when possible; utilize Word to create the document.

Q: HOW DO I KNOW THE HUMAN RESOURCES DEPARTMENT HAS RECEIVED MY APPLICATION?

A: An automatic email will be sent thanking you for your application. You may edit/change your application up until the closing date. Once the closing date/time has passed, you may not change your application nor add additional attachments (resumes, reference letters, transcripts, etc).

Q: WHEN DO I HAVE TO SUBMIT TRANSCRIPTS?

A: When possible, please submit copies or scans of official transcripts as attachments at the end of the application process. However, they may be sent via email (hr.dept@esd112.org), via the postal system or by fax to our office.

Q: HOW LONG IS MY APPLICATION KEPT ON FILE?

Applicant profiles remain active in the system for 1 year. If the information provided or answer(s) to any question on your applicant profile or application change prior to your being hired, you must change your FastTrack online profile and immediately notify ESD 112.

Q: WHAT IF I DO NOT HAVE A PERSONAL COMPUTER?

A: You may use any computer which can access the ESD 112 web site. Most public libraries and WorkSource offices have computers with internet access.

Q: WHAT IS THE "ANTICIPATED OPENINGS POOL"?

A: Some positions are posted in order to develop an applicant pool; these are not for specific locations. We encourage you to apply to an anticipated openings pool for which you are qualified and interested in.

Q: WHAT IF I DO NOT HAVE A PERSONAL EMAIL ADDRESS?

A: You must have a valid email address to begin our application process. For example, the following web providers offer free personal email addresses:

IF YOU ARE HIRED AS AN EMPLOYEE, THE FOLLOWING CRITERIA MUST BE MET:

ESD 112 is a great place to invest in your career and contribute to your community!

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